[solved] Elasticsearch issue after reindex

Technical assistance
1

Infos:

  • Used Zammad version: 2.8
  • Used Zammad installation source: (source, package, …): RHEL/CENTOS Packages
  • Operating system: CentOS
  • Browser + version: n.a.

Actual behavior:

I missed from results when searching. I finally decided to reindex of the searchindex:
zammad run rake searchindex:rebuild --trace which ended in an error message as below

** Invoke searchindex:rebuild (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute searchindex:rebuild
** Execute searchindex:drop
drop indexes...done
** Execute searchindex:drop_pipeline
** Execute searchindex:create
create indexes...done
** Execute searchindex:create_pipeline
create pipeline (pipeline)... rake aborted!
Unable to process PUT request to elasticsearch URL 'http://localhost:9200/_ingest/pipeline/zammad899511960762'. Check the response and payload for detailed information:

Response:
#<UserAgent::Result:0x000056174c036f88 @success=false, @body="{\"error\":{\"root_cause\":[{\"type\":\"parse_exception\",\"reason\":\"No processor type exists with name [attachment]\",\"header\":{\"processor_type\":\"foreach\"}}],\"type\":\"parse_exception\",\"reason\":\"No processor type exists with name [attachment]\",\"header\":{\"processor_type\":\"foreach\"}},\"status\":400}", @data=nil, @code="400", @content_type=nil, @error="Client Error: #<Net::HTTPBadRequest 400 Bad Request readbody=true>!">

Payload:
{:description=>"Extract zammad-attachment information from arrays", :processors=>[{:foreach=>{:field=>"article", :ignore_failure=>true, :processor=>{:foreach=>{:field=>"_ingest._value.attachment", :ignore_failure=>true, :processor=>{:attachment=>{:target_field=>"_ingest._value", :field=>"_ingest._value._content", :ignore_failure=>true}}}}}}]}

Payload size: 0M
/opt/zammad/lib/search_index_backend.rb:116:in `block (2 levels) in processors'
/opt/zammad/lib/search_index_backend.rb:76:in `each'
/opt/zammad/lib/search_index_backend.rb:76:in `block in processors'
/opt/zammad/lib/search_index_backend.rb:73:in `each'
/opt/zammad/lib/search_index_backend.rb:73:in `processors'
/opt/zammad/lib/tasks/search_index_es.rake:70:in `block (2 levels) in <top (required)>'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `block in execute'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `each'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `execute'
/opt/zammad/lib/tasks/search_index_es.rake:50:in `block (2 levels) in <top (required)>'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `block in execute'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `each'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `execute'
/opt/zammad/lib/tasks/search_index_es.rake:147:in `block (2 levels) in <top (required)>'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `block in execute'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `each'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:271:in `execute'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:213:in `block in invoke_with_call_chain'
/opt/zammad/vendor/ruby-2.4.4/lib/ruby/2.4.0/monitor.rb:214:in `mon_synchronize'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:193:in `invoke_with_call_chain'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/task.rb:182:in `invoke'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:160:in `invoke_task'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:116:in `block (2 levels) in top_level'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:116:in `each'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:116:in `block in top_level'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:125:in `run_with_threads'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:110:in `top_level'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:83:in `block in run'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:186:in `standard_exception_handling'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/lib/rake/application.rb:80:in `run'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.3.1/exe/rake:27:in `<top (required)>'
/opt/zammad/vendor/bundle/ruby/2.4.0/bin/rake:23:in `load'
/opt/zammad/vendor/bundle/ruby/2.4.0/bin/rake:23:in `<top (required)>'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:74:in `load'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:74:in `kernel_load'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:27:in `run'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/cli.rb:360:in `exec'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in `invoke_command'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor.rb:369:in `dispatch'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/cli.rb:20:in `dispatch'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/base.rb:444:in `start'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/cli.rb:10:in `start'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/exe/bundle:30:in `block in <top (required)>'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/lib/bundler/friendly_errors.rb:121:in `with_friendly_errors'
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.2/exe/bundle:22:in `<top (required)>'
/opt/zammad/bin/bundle:3:in `load'
/opt/zammad/bin/bundle:3:in `<main>'
Tasks: TOP => searchindex:rebuild

Does somebody has ideas about the issue and how to solve it?

1 Like
2

Well - 'found the issue: It seems that after an upgrade of Elasticsearch the plugins got lost :-/
This can be checked with
/usr/share/elasticsearch/bin/elasticsearch-plugin list displaying
ingest-attachment

If the plugin is not installed then it can be reinstalled with
/usr/share/elasticsearch/bin/elasticsearch-plugin install ingest-attachment

after that I restarted the elasticsearch and zammad and finally rebuild sucessfully the index:

systemctl restart elasticsearch
systemctl restart zammad
zammad run rake searchindex:rebuild

That’s it :slight_smile:

4 Likes
3

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.