Infos:
- Used Zammad version: 2.9.x
- Used Zammad installation source: (source, package, …) package
- Operating system: Ubuntu 18.04
- Browser + version: Chrome 73.0.3683.103
Expected behavior:
- Adding an Exchange Online email via SMTP for Outbound Email Account should work
Actual behavior:
554 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 16.55847:46190000, 17.43559:0000000094000000000000000100000000000000, 20.52176:140FF984070010100A000270, 20.50032:140FF9848B1710101F001E31, 0.35180:98080000, 255.23226:0A007B31, 255.27962:0A000000, 255.27962:0E000000, 255.31418:120A0000, 16.55847:A4000000, 17.43559:0000000068010000000000000200000000000000, 20.52176:140FF9840700101040020000, 20.50032:140FF9848B17101049020000, 0.35180:0310A831, 255.23226:4B020000, 255.27962:0A000000, 255.27962:32000000, 255.17082:DC040000, 0.27745:D1020000, 4.21921:DC040000, 255.27962:FA000000, 255.1494:48002F30, 0.37692:02000100, 0.37948:0F010480, 5.33852:00000000534D545000000100, 4.56248:DC040000, 7.40748:010000000000010B792A89BB, 7.57132:000000000000000002000100, 1.63016:32000000, 4.39640:DC040000, 8.45434:792A89BBA67F9E4B98E5D210619FDECD3A363633, 5.10786:0000000031352E32302E313237332E3030373A534732505230324D42333536323A36363363653864322D383536612D343930302D623431642D33326634633861383132643900503000000000, 255.1750:BB070000, 255.31418:0300B131, 0.22753:50080000, 255.21817:DC040000, 4.60547:DC040000, 0.21966:0300FC31, 4.30158:DC040000 [Hostname=SG2PR02MB3562.apcprd02.prod.outlook.com]
Steps to reproduce the behavior:
- Open config for outbound email account
- Send mails via: SMTP
- Host: smtp.office365.com
- User: mycorpemail@example.com
- Password: my_corp_email_password
- Port: 587
- Click Continue
I know this is the same issue that an other fellow comrade had, so the post is fairly simillar. However, even with the sugested solution, I can´t seem to get it to work.
I have an outbound-email account setup so I want to set up the notification email. I have tried using the same account as the outbound aswell as a differnt one, I have also awarded these two accounts “SendAs” permissions in Exchange, but still no luck.