# Show the agent who created the ticket
**URL:** https://community.zammad.org/t/show-the-agent-who-created-the-ticket/10156
**Category:** Feature requests
**Created:** [October 11, 2022, 12:38pm UTC](https://community.zammad.org/t/show-the-agent-who-created-the-ticket/10156 "2022-10-11T12:38:03Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@jansgescheit](https://community.zammad.org/u/jansgescheit)
#### Post date: [October 11, 2022, 12:38pm UTC](https://community.zammad.org/t/show-the-agent-who-created-the-ticket/10156/1 "2022-10-11T12:38:03Z")
Maybe it already exists and I just don’t see it.
When an agent creates a ticket manually, e.g. because a customer calls. Then the next agent does not see who originally created the ticket. They only see that it comes from customer “XY”, but not that agent X created the ticket. This is enormously helpful if there are further questions and you want to mention the creating agent in a note.
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### Author:  [@Martin-Bonn](https://community.zammad.org/u/Martin-Bonn)
#### Post date: [October 12, 2022, 9:06am UTC](https://community.zammad.org/t/show-the-agent-who-created-the-ticket/10156/2 "2022-10-12T09:06:44Z")
You can see this information in the ticket history.
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### Author:  [@jansgescheit](https://community.zammad.org/u/jansgescheit)
#### Post date: [October 12, 2022, 9:21am UTC](https://community.zammad.org/t/show-the-agent-who-created-the-ticket/10156/3 "2022-10-12T09:21:31Z")
Thank you, but this is very hidden.
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### Author:  [@system](https://community.zammad.org/u/system)
#### Post date: [December 2, 2023, 4:38am UTC](https://community.zammad.org/t/show-the-agent-who-created-the-ticket/10156/4 "2023-12-02T04:38:39Z")
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