For migration purposes I need to set the created_at field of tickets and articles objects. The migration process is done through the Zammad REST API.
I tried to set the field at creation time (POST on /api/v1/tickets and /api/v1/ticket_articles) and using update (PUT on /api/v1/tickets and /api/v1/tickets_articles), but the created_at field stay unchanged.
- Used Zammad version: 2.1.x
- Used Zammad installation source: Official Debian package
- Operating system: Debian 9