Set created_at field on tickets and articles through REST API

Hi!

For migration purposes I need to set the created_at field of tickets and articles objects. The migration process is done through the Zammad REST API.

I tried to set the field at creation time (POST on /api/v1/tickets and /api/v1/ticket_articles) and using update (PUT on /api/v1/tickets and /api/v1/tickets_articles), but the created_at field stay unchanged.

Thanks!

Infos:

  • Used Zammad version: 2.1.x
  • Used Zammad installation source: Official Debian package
  • Operating system: Debian 9
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