- Used Zammad version: 5.2.1
- Used Zammad installation type: package
- Operating system: Ubuntu 20.04
- Browser + version: Chrome 98
hopefully I can get some help here. I don’t quite understand how you should get existing customers to login into Zammad. I know you could send invite e-mails to new customers via the “To-Do” tab where the customer would get an e-mail. Is there anyway that I could send that e-mail to an existing customer, so that they can choose their own password and login to my Zammad instance without me needing to set a password and sending him the password via e-mail manually?
I hope my issue is understandable
thanks in advance!