See which user failed in LDAP sync, and why


  • Used Zammad version: 2.9.x
  • Used Zammad installation source: (source, package, …) via APT
  • Operating system: Ubuntu 18.04
  • Browser + version: Chrome (latest)

After an LDAP sync I get a message that some users have skipped and a few have failed. Is it possible to see which users they are and why they were skipped or failed?

Maybe, check your /var/log/zammad/production.log if there are any errors or warnings during the sync.

So i checked the Logfile after syncing and could not find any hint wich Users are skipped and wich are failing.

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