Search unassigned tickets

Technical assistance
1

Infos:

how do I search for unassigned tickets?

I tried
owner:null
owner.firstname:‘’
owner_id:null

nothing works :frowning:

Thanks in advance
Michael

  • Used Zammad version:
  • Used Zammad installation type: (source, package, docker-compose, …)
  • Operating system:
  • Browser + version:

Expected behavior:

Actual behavior:

Steps to reproduce the behavior:

2

Hello Temi,

I think what will work for you is owner_id:1.

Try it and let me know if this helps you!

1 Like
3

Yes, that’s what I wanted.

Thank you!

1 Like
4

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