Infos:
- Used Zammad version: 3.0
- Used Zammad installation source: centOS package
- Operating system: centOs
- Browser + version: Chrome 75
Expected behavior:
- when using the search field (left side at the top) to search for ticket the search results should be prompted
Actual behavior:
- when using the search field the search does not work
Steps to reproduce the behavior:
- we have a ticket with topic “IT-Monitor”
- select the search field and type in it-monitor
- system answers there is no match for your search
from elasticsearch.log:
[2019-07-08T11:45:15,713][DEBUG][o.e.a.b.TransportShardBulkAction] [ticket.gfr-center.de] [zammad_production][0] failed to execute bulk item (index) index {[zammad_production][Organization][2], source[n/a, actual length: [26.3kb], max length: 2kb]}
java.lang.IllegalArgumentException: Rejecting mapping update to [zammad_production] as the final mapping would have more than 1 type: [StatsStore, Organization]
and
[2019-07-08T11:45:15,711][DEBUG][o.e.a.a.i.m.p.TransportPutMappingAction] [ticket.gfr-center.de] failed to put mappings on indices [[[zammad_production/wKOMdvh_RBKnSFDGziLrxg]]], type [Organization]
java.lang.IllegalArgumentException: Rejecting mapping update to [zammad_production] as the final mapping would have more than 1 type: [StatsStore, Organization]
from curl http://127.0.0.1:9200:
{
“name” : “ticket.gfr-center.de”,
“cluster_name” : “elasticsearch”,
“cluster_uuid” : “zeZMUxsyS8e4oo3ZKeeuRQ”,
“version” : {
“number” : “7.1.0”,
“build_flavor” : “default”,
“build_type” : “rpm”,
“build_hash” : “606a173”,
“build_date” : “2019-05-16T00:43:15.323135Z”,
“build_snapshot” : false,
“lucene_version” : “8.0.0”,
“minimum_wire_compatibility_version” : “6.8.0”,
“minimum_index_compatibility_version” : “6.0.0-beta1”
},
“tagline” : “You Know, for Search”
}