I’m looking for a way to restrict a certain role from being able to invite customers via the link in “First Steps”.
This doesn’t seem like a readily available option, though. Making “First Steps” or “Invite customers to create issues in zammad” invisible / inaccessible would certainly accomplish what I’m looking for.
Any advice on how to accomplish this would be much appreciated.
[Background, for anyone interested: We’re using a role with very limited access for certain agents because they have demonstrated a high affinity for abusing given systems. Them still being able to invite new ‘customers’ and assigning them to existing organizations is a risk we’re neither willing nor able to take.]
Cheers and best wishes!