- Used Zammad version: 3.5.x
- Used Zammad installation source: RPM
- Operating system: CentOS7
- Browser + version: Firefox 80.0
Unfortunately, it is not possible for me to change the required fields. In our case, we rarely have a customer’s full name. However, if we want to create a new Customer, it does not work because the name cannot be specified in full.
Is there a way to change the Firstname fields to an optional field?