Report the problem of closing the ticket

Infos:

Important:
If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: support@zammad.com using your zammad-hostname / or company contract.

  • Used Zammad version: 2.9
  • Used Zammad installation source: (source, package,) Update
  • Operating system: Linux Ubuntu 16.04
  • Browser + version: Google Chrome Version 72.0.3626.121 (Official Build) (64-bit)

Expected behavior:

Report the problem of closing the ticket and in the Overview section. Not matching and the graph data is not up. This condition is after the update of zammad 2.8 to 2.9 in the current version.

Actual behavior:

Steps to reproduce the behavior:

  • Report the problem of closing the ticket and in the Overview section. Not matching and the graph data is not up. This condition is after the update of zammad 2.8 to 2.9 in the current version.

Sorry but can you please be a bit more detailed?
I doN’t get your problem and don’t even know how to reproduce this.

With this we can’t help you.
Provide screenshots if needed - also, “update” is not an installation method - we have “docker(-compose), package or source”.

1 Like

This report tickets by admin profile Last month on Feb .is show on dashboard

Overview Ticket All Feb Not Show Report date created date 02/08/2019 - 02/25/2019

This error don’t show report date 05/02/2019 - 25/02/2019

14-3-2562%2014-30-57

Can you find affected tickets via search function?
If not, please ensure that your search index is up to date and complete.

Do you use the default profile “all” or did you define your own report profile? If so, could you please share its configuration?

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