Report show custom object organization attributes

[computerartz]

Expected behavior:

I added a custom attribute for organization called “Kundennummer”. When I download a report as excel-sheet I expect that die excel sheet includes this custom attribute.

Actual behavior:

But “Kundennummer” doesn’t exist in Excel. Only custom-attribute added to a ticket are included, but custom-attributes added to organization are not included.

Steps to reproduce the behavior:

1. Go to Settings > Objects > Organization and add a custom attribute
2. Go to Settings > Organizations, edit and add some Information to this custom attribute
3. now go to Reports and download some Records as Excel-Sheet (Download-Button)
   The custom-attribute is unfortunately missing in excel-sheet.

Please help!

• Used Zammad version: Version 3.3.x
• Operating system: Kubuntu 20.04
• Browser + version: Firefox 76

[MrGeneration]

Correct, report exports do only contain ticket attributes.
This is currently working as designed, as far as I’m aware.

[computerartz]

Is there a workaround to solve this problem for the self-hosted version of zammad?

[MrGeneration]

Beside of custom coding, no.
Sorry, but this is as far as I can help.