Infos:
- Used Zammad version: 4.1.x
- Used Zammad installation type: docker-compose
- Operating system: Winows 10
- Browser + version: Google Chrome
Expected behavior:
- Reply to a thread, with multiple users, as myself so the response is seen as me.
Actual behavior:
- When replying to a ticket, as myself, with one or more participants, I will show up as the original user who submitted the ticket in the thread.
User A submits a ticket, me user B, replies, but my reply shows up as user A. OR, User A submits a ticket, another user who is not me who is User B replies to User Aʻs ticket. Then me, User C, replies to the thread. But I show up as User A.
Steps to reproduce the behavior:
- Open ticket
- Type response
- Click update
- See my reply as the original author of the ticket.