Infos:
- Used Zammad version: 4.1
- Used Zammad installation type: (source, package, docker-compose, …) package
- Operating system: CentOs
- Browser + version: FireFox Ver. 92.0
Expected behavior:
- Reopened ticket should not be listed in the closed tickets in the reporting section
Actual behavior:
- Reopened ticket is listed in the closed tickets list but with open state
Steps to reproduce the behavior:
- Create a ticket
- Close it
- Open it again
- Go to reporting page. Select -all- profile, and click on closed button. You will see the reopened ticket listed with its state as open