- Used Zammad version: 4.0.0
- Used Zammad installation type: package
- Operating system: Debian 10
The OTRS migration / import process offers a diff sync: Migration from OTRS — Zammad documentation
But if I look at the rails console, I can’t find a call called:
Is there no diff sync fpr Zendesk? I have migrated a Zendesk system with over 20.000 Tickets and it took about 7-8 hours. Meanwhile new tickets etc. have been entered in Zendesk and I would like to import these additional tickets and updates on existing tickets.
Is there a way for this?
Many thanks in advance,