Hi, not sure if I selected the correct category but I didn’t find the “good one”, anyhow…
I really like Zammad but I still miss features (e.g. “editing of existing notes” or "dedicated ‘powerusers’ within an organisation having access to tickets of all users of an organisation (don’t mix up with organisation sharing all tickets or with some agent roles).
Some of them were already proposed by other users and put on a waiting list.
Is there somewhere public roadmap available which indicates upcoming features for the next releases?