PROBLEM WITH EMAIL : It is impossible to set any email account

Technical assistance
#1

Expected behavior:

ability to send notifications from the defined support dpt email via smtp

Actual behavior:

Host NOT reachable

Steps to reproduce the behavior:

  1. I choose send mails via (SMTP - configure your own outgoing SMTP settings
  2. I enter the host smtp.office365.com
  3. enter the email and pass
    4 put port 587

notice that microsoft accepted to delist from spams etc, my zammad IP

RESULT

Host not reachable!

here is a screenshot

smtp
smtp.png468×665 17 KB

I have tried gmail , hotmail etc. Is there an unknown bug or something???

#2

Duplicate of (Office 365 I Can't Configure email) Host is not reachable with correct credentials and configuration

Please do not constantly reopen threads here with the same problem.
This is an open source community and help may take it’s time.

If you need asap help, we can offer you a service contract over at https://www.zammad.com/pricing#selfhosted that applies to selfhosted instances.

Closing

#3