Problem LDAP after Restore over ssh Script


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  • Used Zammad version: 2.7
  • Used Zammad installation source: docker Comntainer
  • Operating system:
  • Browser + version: Chrome

Steps to reproduce the behavior:

  1. Backup System over
  2. recreate Docker Conainer
  3. Restore Zammad System over
  4. no Problems but User search not all User found
  5. resync Ldap is not the answer

What i’am doing wrong in the Backup.

thanks Crispin

Please reindex your elasticsearch instance. I guess the problem lies there.

thanks for the info.
Since I have the system running in Docker, I can use the command

zammad run rake searchindex:rebuild

not let it go, or if so, how?

Thanks to you for the help


Should work. It will throw errors if it does not work.
Please provide production log, too.

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