Previewing video attachments

[Ghost93]

Hi

Is there an option to preview video attahcments?
The following topics came up on search but it seems they are “hacky”…

Attachment video is not playing on iphone browser

Hello, I am gonna to show video attachments on web browser, but it doesn’t play on iphone browsers. <video src="#{App.Config.get('api_path')}/ticket_attachment/#{article.ticket_id}/#{article.id}/#{attachmentId}?view=preview" controls></video> It works on desktop & android browsers, but not working on iphone. But, when specifying direct path of video attachment with file extension, it works well. <video src="1.mp4" controls></video> Am I missing something for that? Thanks in advance

Audio/Video player for ticket attachements

Hi please add html5 audio/ video player for ticket attachments (mp4,mp3,… etc), right now we need to download them, to see what’s inside. and it takes time. and there are lots of downloaded attachments in agents download folder. please support formats which is recorded by smartphones.

Thanks.

[MrGeneration]

No there’s not. Zammad doesn’t embed any video content.