is there a way to create a url for user tickets which prefill some fields (e.g. title, tags) to publish this urls for special purposes in documents, intranet or something else?
I’ve played around with urls like https://xxx.xxx.de/#customer_ticket_new?title=xyz but urls like this one didn’t work. I can’t find anything about url parameters in the official documentation.
- Used Zammad version: 3.3
- Browser + version: Google Chrome 81.0.x