We really like the zammad help desk system. We are a development company and we want to implement an interface to SAP or SAP Business One for automatically time accounting.
Right now, we dont find any way to implement code/addon/module excepct we change the source code.
Is there something like an addon system or module system planned? We dont want to change zammad in its fundamental source. Would be great if we could implement our source as an addon/module without recompiling zammad source code on an update etc.