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What is your original issue/pain point you want to solve?
I want to add a public and an internal note to a ticket with a trigger. -
Which are one or two concrete situations where this problem hurts the most?
I want to add a public and an internal note to a ticket with a trigger. -
Why is it not solvable with the Zammad standard?
Because I can only add one note per trigger. -
What is your expectation/what do you want to achieve?
I want to be able to add at least two notes per trigger.
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