Position of "Show me this in Zammad" link in notification email Waiting for reminder reached

Feature requests
1

Hello,

It would be very good to have an option to place the link “Show me this in Zammad” above the information in a notification email created by Zammad.
Currently, the link is at the end of the email. If the email contains a lot of responses, you sometimes have to scroll very far to reach the link.

Kind regards Wolfgang

2

You can customize the notification e-mails, the description is in the official documentation.

3

thank you,
but this sound like the solution for the on premise version of Zammad.
Zammad support told me that there is no way in the SaaS environment.
I should have mentioned that I already have raised a ticket and Zammad support recommended to open a topic in the community to get “votes” for this request.

4

This topic was automatically closed after 416 days. New replies are no longer allowed.