Please, help with auto-reply


  • Used Zammad version: version 6.0.0-1693485274.bcb37f95.bookworm
  • Used Zammad installation type: package
  • Operating system: Debian 12

Please, help to newbie. How I can set x-zammad-is-auto-response to “False”? I read the doc, but don’t understand. I have tickets via redirected email from Google Workspace, and google set many information in header. Zammad detect it like mailng list.