Placeholder for first article in triggered emails

I need to get first article written by client and put this on notifications and trigger.
I’ve seen, that something like that is planning in zammad:

But I can’t find it.
Is this currently implemented in the system?


It is not possible to send the content of the first article with a variable. The current Variable (#{article.body_as_html}) that is sending the content of the Article will always send the last Article.

You can find more information to the variables in the Zammad documentation:

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