I would like to have another option to show an announcement permanently while login is still possible.
Idealy the admin could set a period of validity for that announcement and the role who would see it.
This could be placed on top on all zammad screens.
e.g.
The issue is not that he wants to display the message before logging in, but actually for logged in users that already are working where he cannot ensure that a push message (that’s only displayed to active sessions once) is enough for his users.
Also e.g. for longer service disruptions (e.g. “Großraumstörungen”)
the message should apear within zammad and not on the login screen.
may you want to send or schedule an announcment when the the agents and/or customers are already logged in.