Pass organization to external data source

Technical assistance
1

Infos:

  • Used Zammad version: 7.0.0-1774512167.a40c879d.noble
  • Used Zammad installation type: source
  • Operating system: Ubuntu Server 24.04.4
  • Browser + version: Chrome 146.0.7680.178

Expected behavior:

Not sure if possible.
Adding organization to external data source url, would expect this to send the value with the query;
http://127.0.0.1:8080/search?type=student&org=#{ticket.organization_id}&query=#{search.term}

Actual behavior:

org=blank

Steps to reproduce the behavior:

2

In context of ticket create this is maybe not supported currently and a missing feature (similar situation for other variables usages, e.g. signatures/text-modules)

3

Damn! This is so close to being a suitable replacement for Jira!