Infos:
I tried to migrate with the web assistent our OTRS 4 to Zammad but i get this error message
the server is dedicated root server with 16GB of ram
- Used Zammad version: newest fresh install from today
- Used Zammad installation type: package
- Operating system: debian 10
- Browser + version: Version 91.0.4472.77 (Offizieller Build) (x86_64)
Znuny4OTRS-Repo;Version=4.0.25
Znuny4OTRS-ZammadMigrator;Version=4.1.12)
Expected behavior:
i have all our tickets, user, settings in Zammad
Actual behavior:
PG::UniqueViolation: ERROR: duplicate key value violates unique constraint “groups_pkey” DETAIL: Key (id)=(34) already exists. : INSERT INTO “groups” (“id”, “name”, “note”, “updatedbyid”, “createdbyid”, “createdat”, “updatedat”) VALUES ($1, $2, $3, $4, $5, $6, $7) RETURNING “id”
Steps to reproduce the behavior:
make a fresh install and try to migrate a OTRS 4 Setup