Hi everyone,
I propose to consider introducing a comparison function into Zammad.
Action: ability to compare the indicated field with the given value
The ability to use such a function in create Views, triggers, etc.
you have an object defined, e.g. on an Organization with a numerical value (e.g. contract amount)
if you need to create a view with the condition field contract value greater than x and/or less than y you can do it.
Space functionality would be the ability to rewrite values between objects, e.g. I make a trigger where a numerical value from an organization enters into that organization’s ticket.
Have fun.
Michal