O365 multiple folder

Technical assistance
1

Infos:

  • Used Zammad version: 5.4.0
  • Used Zammad installation type: package
  • Operating system: Ubuntu
  • Browser + version:

Expected behavior:

Adding a account multiple times for accessing multiple folders o3
*

Actual behavior:

can’t add o365 account with multiple folders
*

Steps to reproduce the behavior:

MIgrate from Mails to O365 channel.
Delet all old E-ail adresses an re add them in o365
*

2

Right that’s not possible. Filter rules on your mail server side to move everything in one folder might be the only approach.

1 Like
3

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.