O365 multiple folder


  • Used Zammad version: 5.4.0
  • Used Zammad installation type: package
  • Operating system: Ubuntu
  • Browser + version:

Expected behavior:

Adding a account multiple times for accessing multiple folders o3

Actual behavior:

can’t add o365 account with multiple folders

Steps to reproduce the behavior:

MIgrate from Mails to O365 channel.
Delet all old E-ail adresses an re add them in o365

Right that’s not possible. Filter rules on your mail server side to move everything in one folder might be the only approach.

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