# Notifications to multiple users or whole organisation
**URL:** https://community.zammad.org/t/notifications-to-multiple-users-or-whole-organisation/6129
**Category:** Feature requests
**Created:** [January 26, 2021, 10:50am UTC](https://community.zammad.org/t/notifications-to-multiple-users-or-whole-organisation/6129 "2021-01-26T10:50:06Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@RobOwen1990](https://community.zammad.org/u/RobOwen1990)
#### Post date: [January 26, 2021, 10:50am UTC](https://community.zammad.org/t/notifications-to-multiple-users-or-whole-organisation/6129/1 "2021-01-26T10:50:06Z")
I have a ticket open with a customer who is part of an organisation with multiple users.
When the ticket is updated by us, I’d like everyone in that organisation to get a notification, not just the single ticket owner.
I don’t think this is possible at the moment, I have found similar requests:
> [@Organization-wide notifications](https://community.zammad.org/t/organization-wide-notifications/667):
>
> Is it possible to set a Trigger to notify all users of an organization about something? Even a custom list of email addresses will be fine at least. Something like: Can’t figure out if it’s possible or if I’m posting a feature request. In case feel free to switch category. cheers
> [@Customer and Organisation in email notification](https://community.zammad.org/t/customer-and-organisation-in-email-notification/4382/3):
>
> I am talking about the agent notifications.
Would it be possible to add groups or organisations to triggers notifications?
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [February 16, 2021, 9:17am UTC](https://community.zammad.org/t/notifications-to-multiple-users-or-whole-organisation/6129/2 "2021-02-16T09:17:23Z")
It’s not possible to notify complete organization sets.
Notifying group sets via triggers wouldn’t make too much as this is a notification functionality for agents already.
Above mentioned functions cannot cover customers in the way you want.
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### Author:  [@system](https://community.zammad.org/u/system)
#### Post date: [March 19, 2022, 2:50am UTC](https://community.zammad.org/t/notifications-to-multiple-users-or-whole-organisation/6129/3 "2022-03-19T02:50:09Z")
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