# Notifications if someone responds

**URL:** https://community.zammad.org/t/notifications-if-someone-responds/1484
**Category:** Completed Features
**Created:** [October 24, 2018, 1:10pm UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484 "2018-10-24T13:10:28Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![anon56977806](https://community.zammad.org/letter_avatar_proxy/v4/letter/a/ed655f/32.png) [@anon56977806](https://community.zammad.org/u/anon56977806)
#### Post date: [October 24, 2018, 1:10pm UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484/1 "2018-10-24T13:10:28Z")

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Hi,

I would like to receive a notification if someone responds to the ticket, in which i commented, even though I do not own the ticket.

Thanks a lot Alex

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### Author: ![edneymatias](https://community.zammad.org/user_avatar/community.zammad.org/edneymatias/32/582_2.png) [@edneymatias](https://community.zammad.org/u/edneymatias)
#### Post date: [October 24, 2018, 1:20pm UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484/2 "2018-10-24T13:20:55Z")

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I think this [https://github.com/zammad/zammad/issues/208](https://github.com/zammad/zammad/issues/208) will address your request.

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### Author: ![drcg](https://community.zammad.org/letter_avatar_proxy/v4/letter/d/7ea924/32.png) [@drcg](https://community.zammad.org/u/drcg)
#### Post date: [October 25, 2018, 9:41am UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484/3 "2018-10-25T09:41:30Z")

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Yes, it address the request, but unfortunately there is no solution yet. Can we solve it with a trigger?

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### Author: ![edneymatias](https://community.zammad.org/user_avatar/community.zammad.org/edneymatias/32/582_2.png) [@edneymatias](https://community.zammad.org/u/edneymatias)
#### Post date: [October 25, 2018, 11:15am UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484/4 "2018-10-25T11:15:38Z")

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I don’t see a I way to get it with trigger.

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### Author: ![MrGeneration](https://community.zammad.org/user_avatar/community.zammad.org/mrgeneration/32/9260_2.png) [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [November 1, 2018, 3:49pm UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484/5 "2018-11-01T15:49:17Z")

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This is indeed not possible, as you can’t define a custom E-Mail-Address.

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### Author: ![drcg](https://community.zammad.org/letter_avatar_proxy/v4/letter/d/7ea924/32.png) [@drcg](https://community.zammad.org/u/drcg)
#### Post date: [November 13, 2018, 2:26pm UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484/6 "2018-11-13T14:26:28Z")

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ok, I think the solution would be an abonnement-function where the user can link or unlink himself in tickets

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### Author: ![system](https://community.zammad.org/uploads/default/original/1X/5c5afaea2d23f811dbec33cd4edb02fa29d3262f.png) [@system](https://community.zammad.org/u/system)
#### Post date: [December 15, 2019, 5:10am UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484/7 "2019-12-15T05:10:29Z")

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This topic was automatically closed after 416 days. New replies are no longer allowed.

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### Author: ![MrGeneration](https://community.zammad.org/user_avatar/community.zammad.org/mrgeneration/32/9260_2.png) [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [August 9, 2024, 10:34am UTC](https://community.zammad.org/t/notifications-if-someone-responds/1484/8 "2024-08-09T10:34:15Z")

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I am assuming that this has been solved with the subscription functionality in Zammad. Due to OPs missing feedback, this is unclear though.
