No Users are displayed in the overview

[Skorp]

• Used Zammad version:
  The newest. Installation was made today

• Used Zammad installation source: (source, package, …)
  For my Zammad installation i used a guide of the internet (https://clouding.io/hc/en-us/articles/360010788779-How-to-Install-Zammad-Ticketing-System-on-Ubuntu-18-04).

• Operating system:
  Ubuntu 18.04 LTS

• Browser + version:
  I tried different Brwoser (Chrome, Firefox, Edge) and everytime i get the same error code

Expected behavior:

• Adding Users are displayed in the overview

Actual behavior:

• If i add a new User (doesnt matter Admin, Agent oder User) their are not displayed in the overview
• If i export a csv-File, the users i added are listed in this csv-File

Steps to reproduce the behavior:

• If you do the installation in order of the steps and the certbot installation and the end, you get the same error code message. In the etc_nginx_sites-available_zammad.conf just change the localhost and nothing else.

I know the topics I opened seem to be noob problems, but i really dont find anything and i tried a lot. This is my third installation because i tested to much. I hope you can help me.
I wish you a good day and stay healthy.

[MrGeneration]

It’s actually bond to your other issue you created and now approves my thought:
Your elasticsearch is either not running, not reachable or your searchindex is not functional.

As soon as you repair that, you should be good to go. The user list is being generated via elasticsearch and thus it’s needed for that part.

[Skorp]

Thank you, that was my solution. After a “fresh” elasticsearch installation and a reboot everything was working fine.