Infos:
- Used Zammad version: 5.4.0-1678891710.3caa4004.focal
- Used Zammad installation type: package
- Operating system: Ubuntu 20.04.6 LTS
- Browser + version: different systems
Expected behavior:
After the resubmission time has been reached, the agent receives an e-mail.
Actual behavior:
Nothing happens
Infos
Hello all,
We no longer receive an email with the status resubmission / wait until when the time wait until has been reached.
We have tried to create a trigger as a workaround, but this also does not trigger an email.