Infos:
Used Zammad version: last
Used Zammad installation type: (source, package, docker-compose, …) package
Operating system: debian 10
Browser + version: FF
I would like some help to understand correctly Role and Group permission.
I give access to 3 Group to a Role (Agent )
Group 1 : Full
Group 2 : Full
Group 3 : Full
So Agent can access all the 3 groups.
Now, I have an Agent who work only on Group 3, so for this User (in User part), I give Agent permissions and Group 3 only : Full
Why this agent who have permissions only for Group 3, can access Group 1 and 2 without problem?
dvnkln
December 20, 2021, 9:00am
2
Hey @bennouch ,
the docs are pretty detailed considering groups and roles:
https://admin-docs.zammad.org/en/latest/manage/groups/index.html
https://admin-docs.zammad.org/en/latest/manage/roles/index.html
With your given information i can only assume your configuration is messed up (no front). Make sure you have a look at the docs and adjust your settings. If everything’s ok on your side please share your config.
cheers
system
Closed
April 19, 2022, 9:01am
3
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