Migration documentation question


  • Used Zammad version: 4.1 migrating to 5.0.1
  • Used Zammad installation type: Package
  • Operating system: 18.04 migrating to 20.04
  • Browser + version: Chrome

I am looking to migrate our 4.1 install running on 18.04 to 5.0.1 running on 20.04. I am looking at the documentation and I just want some clarity on the process (maybe an improvement to the doc?).

At what point in the installation on the new host do I stop before importing the backup? Do I run through the setup dialogs or will all that info be set up when I do the import?

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