Migrating from local postgresql to remote postgresql

Technical assistance
1

Infos:

  • Used Zammad version: 6.4.1
  • Used Zammad installation type: package, source
  • Operating system: Debian 12
  • Browser + version:

Expected behavior:

  • Migrating to a new host and a remote database

Actual behavior:

  • Migration does not work to the new host and its remote database

Steps to reproduce the behavior:

  • Source host ist a package installation with its local database as storage provider
  • Destination host is a source installation and connected to a remote database (postgresql)
  • Backup and restore documentation does work in this setup

Is it possible in any way? I want to switch to the remote database and don’t want to lose all the data from source host.

Thanks in advance.

2

Error messages or what “does not work” would be premium.
I’ll take a wild guess:
You chose to backup the full filesystem (“FULL_FS_DUMP”) and thus overwrite your destinations configuration file.