Migrating database


Whats the best way to migrate customer data base from Mail to Zammad?

Thank you.


  • Used Zammad version:
  • Used Zammad installation type: (source, package, docker-compose, …)
  • Operating system:
  • Browser + version:

Expected behavior:

Actual behavior:

Steps to reproduce the behavior:

You can do a hard cut and start fresh or run the archive import?
Customer database is not really a thing with plain email.

Our documentation has you covered in terms of archive import.