Migrate old Database to new one

Hello guys,

I have to integrate the old data with the tickets and customers into a new system.
The old Zammad System (2.3.x) was installed via Docker and the new one on Debian via DEB (2.9.x).

Thanks for the help !

Best regards

The path isnt the same path under docker. But I found the backup.sh
I tried to run the backup.sh file as root but unfortunately it tells me that I don’t have permission.
Where does Zammad save the backup ?

So what could I try next ?

For the next time, please do not post your problem at two places hoping that one place will be fast enough.

This binds several persons helping you and is absolutely inefficent.

Please see for the resolution:

I’m closing this topic, to ensure no conusion appears.