Sorry to duplicate, but I have the same question as topic 9202 (Migrating from SaaS Zammad to self-hosted version) and it doesn’t look like that one ever got an answer.
Our organization is considering Zammad and evaluating whether we would go with the SaaS product vs the self-hosted option. If we start out with the SaaS, can we later migrate (users, data, settings, etc.) to a self-hosted version?
Thanks!