- Used Zammad version: idk
- Used Zammad installation type: ubuntu server
- Operating system: ubuntu
- Browser + version: microsoft edge
Unfortunately, our Zammad responsible person is on vacation and therefore, please help me
Mails come into the ticket system and are created from mails sent to our Microsoft e-mail address.
No mails are coming into the ticket system. The mailbox runs through Microsoft and the instance is hosted through us.
I have added the mailbox to my Outlook and mails are coming in normally.