# Memory usage keeps increasing and eventually crashes the server

**URL:** https://community.zammad.org/t/memory-usage-keeps-increasing-and-eventually-crashes-the-server/20928
**Category:** Technical assistance
**Created:** [August 28, 2026, 11:24am UTC](https://community.zammad.org/t/memory-usage-keeps-increasing-and-eventually-crashes-the-server/20928 "2026-08-28T11:24:00Z")
**Posts on this page:** 5
**Page:** 2

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### Author: ![AlexanderD](https://community.zammad.org/letter_avatar_proxy/v4/letter/a/6a8cbe/32.png) [@AlexanderD](https://community.zammad.org/u/AlexanderD)
#### Post date: [September 7, 2026, 11:56am UTC](https://community.zammad.org/t/memory-usage-keeps-increasing-and-eventually-crashes-the-server/20928/21 "2026-09-07T11:56:53Z")

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Correct, but the Patch Version was also older (I think 7.0.X). At the moment we are on 7.1.2 (the 7.1.3 update is planned) I try to actively monitor the issue now and come back with more information. I had already noticed last week that the memory usage was slowly but steadily increasing.

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### Author: ![ruettinger](https://community.zammad.org/user_avatar/community.zammad.org/ruettinger/32/9579_2.png) [@ruettinger](https://community.zammad.org/u/ruettinger)
#### Post date: [September 23, 2026, 6:11pm UTC](https://community.zammad.org/t/memory-usage-keeps-increasing-and-eventually-crashes-the-server/20928/22 "2026-09-23T18:11:53Z")

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At first sight it seems that 7.2 solved the issue.

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### Author: ![AlexanderD](https://community.zammad.org/letter_avatar_proxy/v4/letter/a/6a8cbe/32.png) [@AlexanderD](https://community.zammad.org/u/AlexanderD)
#### Post date: [September 28, 2026, 2:01pm UTC](https://community.zammad.org/t/memory-usage-keeps-increasing-and-eventually-crashes-the-server/20928/23 "2026-09-28T14:01:57Z")

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Hi! We also upgraded to version 7.2 on Saturday. Since then, memory usage seems to have remained stable. Before the upgrade, it would increase by several gigabytes within just a few hours.

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### Author: ![mgruner](https://community.zammad.org/user_avatar/community.zammad.org/mgruner/32/5334_2.png) [@mgruner](https://community.zammad.org/u/mgruner)
#### Post date: [September 29, 2026, 6:00am UTC](https://community.zammad.org/t/memory-usage-keeps-increasing-and-eventually-crashes-the-server/20928/24 "2026-09-29T06:00:58Z")

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Thanks for the update. There will be more improvements coming for 7.3, such as [improved handling of attachments](https://github.com/zammad/zammad/commit/55b0d56dbe999808e060a01d86521226b02f610b) as well as reports.

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### Author: ![system](https://community.zammad.org/uploads/default/original/1X/5c5afaea2d23f811dbec33cd4edb02fa29d3262f.png) [@system](https://community.zammad.org/u/system)
#### Post date: [October 11, 2026, 9:58am UTC](https://community.zammad.org/t/memory-usage-keeps-increasing-and-eventually-crashes-the-server/20928/26 "2026-10-11T09:58:09Z")

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