# Manually processed E-Mails in wrong group

**URL:** https://community.zammad.org/t/manually-processed-e-mails-in-wrong-group/1156
**Category:** Technical assistance
**Created:** [August 27, 2018, 11:25am UTC](https://community.zammad.org/t/manually-processed-e-mails-in-wrong-group/1156 "2018-08-27T11:25:30Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![MrGeneration](https://community.zammad.org/user_avatar/community.zammad.org/mrgeneration/32/9260_2.png) [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [August 29, 2018, 6:40am UTC](https://community.zammad.org/t/manually-processed-e-mails-in-wrong-group/1156/3 "2018-08-29T06:40:58Z")

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So, kinda just like I thought. The we do not see this as a bug, but working as designed. We currently do not plan on changing the way this process works.

**But**  
We’ll take a look into the actualy problem you have with the Mails ( see [E-Mails cant be processed - RecordNotFound](https://community.zammad.org/t/e-mails-cant-be-processed-recordnotfound/1152) ), because normally you should have this situation not that often and also not in such high numbers.

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