- Used Zammad version: 3.1
- Used Zammad installation source: wget -O /etc/apt/sources.list.d/zammad.list https://dl.packager.io/srv/zammad/zammad/stable/installer/debian/9.repo
- Operating system: Debian 9
- Browser + version: Chrome 78.0.3904.70
How could I do with a trigger so that emails without subject are answered by an email saying that they must fill in this field, is that if I make a trigger with CONDITION - TITLE = NULL or - it does not work well, since Zammad defaults to Post without subject puts the character -.
Also taking into account that a Subject such as “hello - hello” should not be considered an empty matter for example.
I tried with regular expressions but there is no way.