Live Chat - Customer VIew


  • Used Zammad version: Zammad version 5.4.1-1681892852.be633550.buster
  • Used Zammad installation type: (source, package, docker-compose, …) package
  • Operating system: Buster
  • Browser + version: Any

Not sure if this is a feature request or I’m missing something but how do I allow customers to launch chat from within Zammad in their customer view?


The chat channel is meant for your websites not within Zammad itself.
If you think that’s a must have, create a feature request here (if there’s none yet):