Infos:
- Used Zammad version: latest
- Used Zammad installation type: package
- Operating system: Ubuntu 20.04
- Browser + version: Google Chrome +Version 99.0.4844.84
Expected behavior:
- The users from LDAP Sync are shown in search area by creating a ticket. It is possible to choose an organisation for a user.
Actual behavior:
- no users are found and no organistation
After a LDAP Sync worked with no errors, I can see some of users in “Users Management”. The Admins and Agents are also shown and it is possible to login. But there are no users by “Creating a new Ticket” and no organistion to choose (not even a default “Zammad Foundation”).
Where should I start for troubleshooting?