- Used Zammad version: 3.5.0 - 1601452467.437aa9ac8.stretch
- Used Zammad installation source: DEB package
- Operating system: Debian 9.13 / Stretch
We have been using Zammad for some time now and I am a huge fan. Thanks for this cool software.
Now I have a question that I can’t get solved:
In the beginning there was always
Active Directory Group -> LDAP Mapping -> Zammad Role --> Group permissions / Memberships
Now I have new groups where individual users from different roles belong to.
Can a user have more than one role and receive group permissions? I have tested it once, but it does not seem to work additively.
I just have the feeling that it is not effective to build a role for every possible constellation of users/group permissions, or am I missing something?