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- Used Zammad version: 2.6.x
- Used Zammad installation source: (source, package, …) apt
- Operating system: Ubunt 16.04
- Browser + version: Chrome
Users synchronised from LDAP can be easily assigned to an organization - setting the organization to ‘domain based’ does not help
*LDAP import is successful, can see all users listed. Group assignments for admins/agents/customers also worked correctly and can sign in users at all levels. However despite setting the single organisation as domain-based, no users have been automatically assigned to the organisation. With 500 user accounts it would take a long way to assign them manually!
Have checked the manual and the forum (and google) but cannot find a procedure to resolve this, only feature requests. Please could someone point me in the right direction?
Steps to reproduce the behavior:
*Created organization, set as domain-based assignment and domain entered in field.
Performed LDAP integration - confirmed successful, users visible in users section.
Users are not automatically assigned to that organization, despite matching domain.