- Used Zammad version: 3.3
- Used Zammad installation source: (source, package, …) DEB
- Operating system: Debian 9
- Browser + version: New Edge
LDAP Sync works
LDAP sync dont work correctly
Steps to reproduce the behavior:
I changed the ldap server (just another dc in the same domain). After that 3 of 7 Agents are gone. The user are not in agents (but are in the AD-Group) and not in “User”.
When i change the ldap settings, the preview shows me “3 new agents”. I click “Save configuration” and the sync will start. But the 3 agents are not synced. If i took them out of the AD-Group, normally they have to be synced as users. But this dont work either. It’s only the 3 specific users, who dont be synced. All other works fine.
Already did “zammad run rake searchindex:rebuild”