Infos:
- Used Zammad version: 3.1
- Used Zammad installation source: DEB installer
- Operating system: Debian 9
- Browser + version: Latest Firefox + Chrome
Expected behavior:
- Settings tab for the knowledgebase shows as active and I can manage the parameters
Actual behavior:
- When I try to manage the knowledgebase I see it as deactivated.
- If you click activate it shows in the log but the button switches back to offline.
Steps to reproduce the behavior:
- Go to knowledgebase.
- Click on activation button.
- Like this:
Precceding Steps
- I patched Zammad with apt-get upgrade
Log output for a try to manage the Knowledgebase
I, [2019-09-05T08:54:22.679570 #24877-47258800131200] INFO – : Started GET “/api/v1/knowledge_bases/manage/init?=1567525680181" for IP redacted at 2019-09-05 08:54:22 +0200
I, [2019-09-05T08:54:22.688424 #24877-47258800131200] INFO – : Processing by KnowledgeBase::ManageController#init as JSON
I, [2019-09-05T08:54:22.688535 #24877-47258800131200] INFO – : Parameters:{"”=>“1567525680181”}
I, [2019-09-05T08:54:22.711776 #24877-47258800131200] INFO – : Completed 200 OK in 23ms (Views: 0.7ms | ActiveRecord: 4.7ms)
I, [2019-09-05T08:54:26.779905 #24877-47258855664740] INFO – : Enqueued UserDeviceLogJob (Job ID: 20d45fb2-a44d-4647-bf10-0e549c7bacd1) to DelayedJob(default) with arguments: "Mozilla/5.0 (Windows NT 10.0; Wi$
I, [2019-09-05T08:54:26.788200 #24877-47258855664740] INFO – : Enqueued ChecksKbClientNotificationJob (Job ID: 2f24ff13-f5f3-4dcf-ae54-60b579d3ba25) to DelayedJob(default) with arguments: “KnowledgeBase”, 1, $
I, [2019-09-05T08:54:26.791563 #24877-47258855664740] INFO – : Setting.set(‘kb_active’, true)
I, [2019-09-05T08:54:26.795547 #24877-47258855664740] INFO – : Setting.set(‘kb_active_publicly’, true)
I, [2019-09-05T08:54:26.820293 #24877-47258855664740] INFO – : Completed 200 OK in 100ms (Views: 0.3ms | ActiveRecord: 72.9ms)
I, [2019-09-05T08:54:28.731843 #24872-70160509340000] INFO – : execute Job.run (try_count 0)…